We're searching a driven and passionate Specialist to join our growing Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our online chat platform. You'll provide exceptional service, handling a wide range of questions in a timely and effective manner.
If you have a strong understanding of customer service principles, are skilled with technology, and have excellent communication skills, we encourage you to apply.
- Tasks include:
- Responding to customer inquiries via live chat
- Resolving with technical issues and providing product information
- Maintaining accurate customer records in our platform
- Communicating with other departments to ensure a seamless journey
Become part of Eclerx as an Inbound Chat Analyst in Pune
Are you enthusiastic about providing excellent customer service? Do you have a knack for connecting with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of interaction for our customers via live chat. You'll address their queries, offer support, and ensure a positive customer experience.
At Eclerx, we offer a stimulating work environment where you can develop your skills and play a role in our success. We also provide attractive compensation and benefits packages to ensure our employees are recognized.
If in this exciting opportunity, please apply today!
Customer Support : Live Chat Specialist Role at Eclerx Pune
Are you a passionate individual with strong interpersonal skills? Do you excel at helping users resolve their concerns in a timely and effective manner? If so, then this rewarding Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are committed to providing outstanding customer service. Our team of skilled experts work together to deliver a positive customer experience.
- In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Addressing to user questions via live chat in a professional manner.
- Resolving common problems effectively and efficiently.
- Escalating complex issues to the appropriate team .
- Providing a valuable customer experience.
If you are ready to join our successful team and make a positive impact on our customers, we encourage you to apply!
Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is on the hunt for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the initial touch for our valued customers, providing exceptional support via live chat. If you have a proven understanding of customer service principles and a knack for address customer queries effectively, we encourage you to join us!
- As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
- Responsibilities include: Maintaining accurate records of customer interactions
- Qualifications: Proven customer service experience
We offer a dynamic work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!
Begin Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a motivated individual with read more exceptional customer service skills? Do you excel in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!
At Eclerx Pune, we are committed to providing our customers with a seamless experience. As an inbound chat analyst, you will be the main representative for our clients, addressing their inquiries in a professional manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a driven individual with proven customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.
As an Inbound Chat Analyst , you will be the first point of interaction for our valued customers, providing timely and helpful solutions to their inquiries. You will utilize your expertise to resolve a variety of customer issues through our online chat platform .
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a customer-focused individual with outstanding communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!